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Surrendering Animals

We might have a solution ...

Our goal is to help you keep your pet! We have a lot of resources to share with you and will do our best to help you find a solution so that you can keep your pet!

image of animalsTaking your pet to any animal shelter should be your last resort. Shelters, including ours, are temporary holding facilities designed to house a large number of stray/lost pets at one time. While our goal is to provide quality care for every animal we house, it will always be a loud, scary and stressful environment for most pets and not all will make it up for adoption because of medical and behavioral issues outside the scope of resources we’re able to provide – some as a direct result of the stress that an animal encounters after arriving at the shelter.

Our intake facility is located at 3201 Division Street, only.

Important Update: Our Pet Resource Center Has Moved

To better continue helping pets stay in their homes, we have transitioned our Pet Resource Center, including the Pet Food Pantry, to a new location.

We are now serving clients from the Young-Williams Animal Village, located at 6400 Kingston Pike in Bearden. This change primarily impacts current and new clients applying for assistance or owner surrender services.

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A few things you should know ...

If you have exhausted all of your options, and the shelter is truly the last resort, we want you to know a few things:

      • We will try to help you keep your pet, first and foremost. We have a lot of different resources to share with you that will probably help resolve your problem so you don’t have to give up your pet.

      • We take owner-surrendered animals by appointment only at our  Pet Resource Center location: 6400 Kingston Pike in Bearden. Appointments are subject to space availability and are often booked two weeks in advance.

  • We do not put animals up for adoption that are aggressive towards people or other pets.
  • We do not have resources to treat, fix or manage major medical problems for owner-surrendered pets.
  • We cannot guarantee that your animal will be put up for adoption.
  • If your reason for giving up your pet is “no time,” please know that our adopters are average people, just like you. We’re happy to talk with you about things you can do to enrich your animal’s life so they can stay with you and be happy.
  • Fill out the Dog Profile Form  or Cat Profile Form honestly and completely to begin the process
  • Fill out the Surrender Application honestly and completely. Please return completed forms to our Pet Resource Center.  E-mail forms to: [email protected]
  • Both forms must be filled out for record completion. Please be aware that once you submit these forms, a staff member will call ~3-4 days prior to a surrender appointment becoming available. If there is assistance that would aid in keeping your pet, please let us know in the pet profile or surrender application.
Contact us today!

Call 865.433.9922 or email [email protected]

Fill out the Dog Pet Profile and Surrender Application or the Cat Pet Profile and Surrender Application to start the process. Please return completed forms to our Pet Resource Center.

Post Your Pet!

Young-Williams Animal Center is proud to partner with Home To Home and Adopt-A-Pet, offering you two cost-free solutions for rehoming or temporarily fostering your pet. With easy interfaces and a wide-reaching network of potential adopters and caregivers, you can be confident that your pet will find a loving environment. Post your pet with these resources today!

Pet Food Pantry

To support families facing financial hardships, our Pet Food Pantry offers free pet food. Please note this service has moved to the Young-Williams Animal Village at 6400 Kingston Pike.

To apply for assistance, please fill out the program form before visiting.

Click here to fill out the form for the Pet Food Pantry program.

Young-Williams Animal Center is proud to be an HASS partner.

Check out their work supporting communities.


Find Other Partners
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If you are seeking temporary assistance in housing your pets due to a crisis, please call us at 865.433.9922 (option 4)
Intake Program FAQ
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