Janet Testerman
CEO
Janet Testerman is a Knoxville native, and before joining Young-Williams Animal Center as CEO, she spent nearly a decade in internal communications with Scripps Networks Interactive and earlier with E.W. Scripps’ as executive editor of custom publications, Knoxville Magazine and skirt! Magazine.
Janet has served on numerous boards including Knoxville Tourism & Sports Corporation (now Visit Knoxville), Bijou Theatre, Leadership Knoxville and Young-Williams for five years prior to joining the organization full time. She is also immediate past board president of Dogwood Arts.
She earned her BA in Communication from Southern Methodist University and MA in Strategic Communication from American University. Janet resides in Knoxville with her husband, Joey Creswell, and 17- and 19-year-old stepdaughters, Georgie and Elie. And when she’s not catering to the needs of her Golden Retriever/Corgi mix, Buddy, and rescue Dachshund, Lollie, you can find her enjoying Knoxville’s great arts and food culture as well as bringing her passion to many of the community’s great causes.
Tammie Shaver
Director of Finance
Shaver earned an MBA in business management from Strayer University. She joined Young-Williams Animal Center with more than 25 years of experience in finance and business administration.
Barry Rivers
Facilities Director
Barry Rivers began working for Young-Williams Animal Center in 2008 after a 12 year career in Hospitality Management. He is a dedicated animal lover and an advocate for Type 1 Diabetes. Barry lives in Strawberry Plains with his wife Amber, 2 children, 3 dogs and 3 cats.
Dr. Lisa Chassy
Medical Director
Dr. Lisa Chassy is originally from the Washington DC area, and is a 1994 graduate of the University of Illinois College of Veterinary Medicine. She moved to the Knoxville area in 1995, and quickly became involved in animal welfare. She has worked for YWAC since 2005.
Brandy Ellison
Director of Inbound Operations
Brandy Ellison’s passion for working at Young-Williams Animal Center started on her first day as an employee in 2005. Since that time she learned the ins and outs of what is involved in animal welfare. In 2008 she temporarily left to raise her four sons, but she came back in 2013 to continue her important role in the animal welfare of our community and has since stepped into her role as Director of Inbound Operations. Brandy can be found cheering on her boys at their various sports games, reading a book or educating herself even further on animal welfare. She shares her home with a Chihuahua/Boston Terrier mix named Eleanor that she and her family adopted from YWAC, and a Cockatiel named Thunder Chicken who is always whistling, singing or talking.
Jessie Ellison
Director of Outbound Operations
Jessie started out at Young-Williams Animal Center in 2004 as an animal care attendant. Since then he has been involved with the organization through a few different roles. He was an animal control officer, Intake Specialist, Animal Care Manager and has recently taken on the role of Director of Outbound Operations. His passion in life has always been to help lost and homeless animals. All of his animals have been rescued. He has a Chihuahua/Boston terrier mix named Ellie who is an alum of YWAC. Jessie and his family have seven horses, a Green Cheek Conure and three aquariums. In his spare time Jessie spends time with his wife and three children, rides his motorcycle and enjoys the beauty of the East Tennessee mountains.
Chastedy Johnson
Public relations and marketing director
Chastedy is a Memphis native who moved to Knoxville in 2015. She holds a Bachelor’s in Journalism and Digital Mass Media and a Master’s in Ethics and Public Leadership from Johnson University. Making an impact on the community is the foundation of what drives her work and fuels her creativity. She has a passion for empowering nonprofits through advocacy, intentional community and storytelling.
In her free time, you can find her at any local coffee shop, spending time with her husband Joe or on fun adventures with her Miniature Aussie, Journey (pictured).
Wyatt Baggett
CONTENT MARKETING SPECIALIST
Wyatt Baggett is the Content Marketing Specialist at Young-Williams Animal Center. As a Knoxville native and lifelong pet lover, he enjoys creating content to improve the lives of animals and their owners in the community. His passion for animal welfare began in 2014 when he joined YWAC as a volunteer, transitioning to Animal Care and then Marketing, combining his hands-on experience with creative know-how. When not working, you may find Wyatt walking his three rescue dogs, savoring local eateries, or shopping at thrift stores.
Amy Buttry
Director of Pets for Life Education
Amy has been with YWAC since August 2019. In her current role, she is responsible for the organization’s Adoptions, Animal Care, Behavior, Transport, and Volunteers. She was previously with the Humane Society of the Tennessee Valley for 8 years as a Director and two years on the Board of Directors where she served as Treasurer. Amy started volunteering with shelters in Nashville in her twenties and was involved in the rally to close animal “drop boxes” at the Rutherford Co shelter. In 2005, Amy volunteered with HSUS in New Orleans for the Hurricane Katrina animal rescue. That experience inspired a career change from finance to animal welfare. Amy is working with her colleagues towards making East Tennessee a no-kill region. In her spare time, she enjoys yoga and helping her husband remodel houses. In reality, their lives revolve around their 4 shelter dogs: Zoe, Tigger, Abbey Rose, and Ricky Bobby.
Ellen Pac
Director of Pets for Life OUTREACH
Joining Young-Williams in January 2022, Ellen has been involved in animal advocacy and welfare for 25+ years. Through those years she has served as a Veterinary Assistant/Technician, Animal Control Officer, Animal Control Supervisor and a Shelter Manager. An avid equestrian, and has taught riding, trained, boarded and worked with commercially bred Thoroughbreds. She holds two degrees in Animal Science and Psychology fields, and graduated at the top of her class in the East Coast Animal Control Officer Academy. Ellen shares her passion for helping animals with her grown children who either work at animal welfare agencies, rescue, volunteer and now one in vet school.
She devotes much of her spare time to her 5 dogs (4 rescues). She loves to travel, be on or in the water, read/study to stay up to date with animal health and care and dog training. “Foster” is the Great Dane in the picture with Ellen. He was discarded in a shelter parking lot at night as a puppy, with a littermate. She is a believer in Pets for Life and will continue to help animals and pet owners with the many services and programs that Young- Williams Animal Center provides.
Marjorie Predmore
Shelter Clinic Manager
After 18 years of retail management, Marjorie decided to make a complete career change and enter the field of animal welfare. After she quit her retail job she began volunteering at Young-Williams Animal Center. She was hired a few months later to work on the mobile unit for Spay/Neuter Solutions as a vet assistant and hasn’t looked back! In her free time she enjoys hanging out with her two kids, two dogs, two cats and three chickens!
Dr. Tim Williams
Shelter Veterinarian
Dr. Tim is a 2017 graduate of the University of Tennessee College of Veterinary Medicine, and he has been involved with spay/neuter and shelter medicine in both Virginia and Georgia since then. After the birth of their son, he and his wife, Jenn, decided that it was time to move back home to Tennessee. They and their four cats, Paiamwahu, Herman, Cadette, and Pumpkindoodle, are enjoying being back in Knoxville!
Kat Stone
Adoptions Manager
Kat is a Knoxville native and somewhat of an YWAC child prodigy. She first started as an after school volunteer at the age of sixteen and discovered a passion for animal welfare. She volunteered for two years and was hired onto the adoptions team on her eighteenth birthday. She spent four years on the adoption team striving towards the goal of finding a home for every pet. Since then, she has tackled the role of Adoptions Manager and continues to work towards that same goal. In her free time you might find her taking care of her gerbils, trapping community cats, or listening to KPOP.
Chelcie Bowman
Placement Manager
Chelcie’s animal welfare experience dates back to nearly birth! Her mother is a vet tech, groomer, trainer, wildlife rehabilitator, and runs a rescue/sanctuary in Meigs County where Chelcie spent most of her younger years assisting with all the rescue animals. Growing up, she was primarily a big dog person, but is now claiming the “crazy cat lady” title.
Prior to coming to Young-Williams in August 2021 as the Foster and Rescue Placement Manager, Chelcie worked at the Humane Society, Tennessee Valley for seven years starting as a kennel tech and adoption counselor, moving up to team lead, and becoming the Foster Manager where she grew their foster program to amazing heights.
Chelcie has two cats, Grizabella and Persimmon, who are her whole heart. They were both previously feral momma cats; Grizz was Chelcie’s “gateway cat” into becoming the crazy cat lady and Persimmon was her office cat for a year and a half before moving in with Chelcie and Grizz permanently.
Chelcie also volunteers at Zoo Knoxville in the Carnivore Department (big cats and primates are her loves.) In her free time, she enjoys hiking with her mom in the Smoky Mountains or local state parks, doing yoga, dying her hair fun new colors, and hanging out with her cats.
Dr. Terry Oakes
Veterinarian
Dr. Terry Oakes is originally from Springfield, Ohio and graduated from The Ohio State University College of Veterinary Medicine in 2013. Dr. Oakes has developed an interest in surgery, specifically high-quality, high-volume spay/neuter and has worked in a variety of settings including private practice, a low-cost spay/neuter clinic and an animal shelter. He is passionate about reducing the number of animals ending up in shelters and helping families that might not otherwise have access to veterinary care. When not working, he enjoys exploring all the beautiful outdoor areas Tennessee offers and rooting for The Ohio State Buckeyes!
Tammy Carden
Spay/Neuter Solutions Program Coordinator
Tammy Carden began her journey with Young-Williams Spay/Neuter Solutions in 2012. After over 25 years of owning a business, she decided that she wanted to do something more for her community. Growing up on a farm and caring for many animals large and small she always knew the importance of caring for them and being a responsible owner. Spay and neuter was part of that responsibility and when she saw that opportunity was available she jumped right as a way she could fill three of her passions, community, spay/neuter and pets. Tammy has a beloved dog Lilly (Golden Retriever). She enjoys many things with Lilly being her most enjoyable. She is also an avid Vol fan and can’t wait until football Saturdays and tailgating with other Vol fans. Some of her other pastimes which she also enjoys are music and reading about history.
Amanda Hilton
Pet Resource Center Manager
Amanda has been a part of the Young-Williams team since 2012. She manages the Pet Resource Center Program, which provides resources for pet owners experiencing difficulties with the aim of removing barriers to pet ownership and providing the highest quality of life for pets and people in our community. Amanda has always had a passion for helping others, animals and human alike, and this has made her a great fit for the Pet Resource Center.
When she is not at work, you may find her at home with her family, including three children, two dogs (Dom and Kye) and two cats (Drako and Sirius) or taking a trip to the mountains to clear her mind.
Penny Hicks
Behavior Manager
Penny joined the Young-Williams team in 2018 and has been an asset to the organization with over twenty years’ experience handling all different types of animals. She started in the Intake Department and then transitioned to the Behavior Department in 2020. Soon thereafter, she became the Behavior Manager. She has used her experience managing a local pet store and working in a veterinary clinic as their Kennel Manager and Veterinary Technician to grow the behavior program at Young-Williams. She is a certified dog trainer and a dog groomer.
When she’s not teaching old dogs new tricks at the shelter, she enjoys spending time with her three kids and fostering puppies for Young-Williams.
Carmen Shepherd
Volunteer Coordinator
Having started her journey as a volunteer, Carmen has always been passionate about the welfare of animals in our community. Prior to joining our team full-time in 2021, she worked as a middle school teacher with Knox County for almost a decade. During this time, she found volunteering at the shelter to be a fulfilling way to "refill her bucket."
In addition to her volunteer work, Carmen became an Adoption Ambassador and foster parent to several animals. Her love for senior dogs led her to showcase them in media appearances and take them on special field trips. As a foster parent, she has provided a loving home to many animals, ultimately adopting two of them permanently.
As our Volunteer Coordinator, Carmen is dedicated to expanding our programs and works tirelessly to ensure that every volunteer has an awesome experience!
Welcome to Young-Williams Animal Center
Janet Testerman
CEO
Janet Testerman is a Knoxville native, and before joining Young-Williams Animal Center as CEO, she spent nearly a decade in internal communications with Scripps Networks Interactive and earlier with E.W. Scripps’ as executive editor of custom publications, Knoxville Magazine and skirt! Magazine.
Janet has served on numerous boards including Knoxville Tourism & Sports Corporation (now Visit Knoxville), Bijou Theatre, Leadership Knoxville and Young-Williams for five years prior to joining the organization full time. She is also immediate past board president of Dogwood Arts.
She earned her BA in Communication from Southern Methodist University and MA in Strategic Communication from American University. Janet resides in Knoxville with her husband, Joey Creswell, and 17- and 19-year-old stepdaughters, Georgie and Elie. And when she’s not catering to the needs of her Golden Retriever/Corgi mix, Buddy, and rescue Dachshund, Lollie, you can find her enjoying Knoxville’s great arts and food culture as well as bringing her passion to many of the community’s great causes.
Tammie Shaver
Director of Finance
Shaver earned an MBA in business management from Strayer University. She joined Young-Williams Animal Center with more than 25 years of experience in finance and business administration.
Barry Rivers
Facilities Director
Barry Rivers began working for Young-Williams Animal Center in 2008 after a 12 year career in Hospitality Management. He is a dedicated animal lover and an advocate for Type 1 Diabetes. Barry lives in Strawberry Plains with his wife Amber, 2 children, 3 dogs and 3 cats.
Dr. Lisa Chassy
Medical Director
Dr. Lisa Chassy is originally from the Washington DC area, and is a 1994 graduate of the University of Illinois College of Veterinary Medicine. She moved to the Knoxville area in 1995, and quickly became involved in animal welfare. She has worked for YWAC since 2005.
Brandy Ellison
Director of Inbound Operations
Brandy Ellison’s passion for working at Young-Williams Animal Center started on her first day as an employee in 2005. Since that time she learned the ins and outs of what is involved in animal welfare. In 2008 she temporarily left to raise her four sons, but she came back in 2013 to continue her important role in the animal welfare of our community and has since stepped into her role as Director of Inbound Operations. Brandy can be found cheering on her boys at their various sports games, reading a book or educating herself even further on animal welfare. She shares her home with a Chihuahua/Boston Terrier mix named Eleanor that she and her family adopted from YWAC, and a Cockatiel named Thunder Chicken who is always whistling, singing or talking.
Jessie Ellison
Director of Outbound Operations
Jessie started out at Young-Williams Animal Center in 2004 as an animal care attendant. Since then he has been involved with the organization through a few different roles. He was an animal control officer, Intake Specialist, Animal Care Manager and has recently taken on the role of Director of Outbound Operations. His passion in life has always been to help lost and homeless animals. All of his animals have been rescued. He has a Chihuahua/Boston terrier mix named Ellie who is an alum of YWAC. Jessie and his family have seven horses, a Green Cheek Conure and three aquariums. In his spare time Jessie spends time with his wife and three children, rides his motorcycle and enjoys the beauty of the East Tennessee mountains.
Chastedy Johnson
Public relations and marketing director
Chastedy is a Memphis native who moved to Knoxville in 2015. She holds a Bachelor’s in Journalism and Digital Mass Media and a Master’s in Ethics and Public Leadership from Johnson University. Making an impact on the community is the foundation of what drives her work and fuels her creativity. She has a passion for empowering nonprofits through advocacy, intentional community and storytelling.
In her free time, you can find her at any local coffee shop, spending time with her husband Joe or on fun adventures with her Miniature Aussie, Journey (pictured).
Wyatt Baggett
CONTENT MARKETING SPECIALIST
Wyatt Baggett is the Content Marketing Specialist at Young-Williams Animal Center. As a Knoxville native and lifelong pet lover, he enjoys creating content to improve the lives of animals and their owners in the community. His passion for animal welfare began in 2014 when he joined YWAC as a volunteer, transitioning to Animal Care and then Marketing, combining his hands-on experience with creative know-how. When not working, you may find Wyatt walking his three rescue dogs, savoring local eateries, or shopping at thrift stores.
Amy Buttry
Director of Pets for Life Education
Amy has been with YWAC since August 2019. In her current role, she is responsible for the organization’s Adoptions, Animal Care, Behavior, Transport, and Volunteers. She was previously with the Humane Society of the Tennessee Valley for 8 years as a Director and two years on the Board of Directors where she served as Treasurer. Amy started volunteering with shelters in Nashville in her twenties and was involved in the rally to close animal “drop boxes” at the Rutherford Co shelter. In 2005, Amy volunteered with HSUS in New Orleans for the Hurricane Katrina animal rescue. That experience inspired a career change from finance to animal welfare. Amy is working with her colleagues towards making East Tennessee a no-kill region. In her spare time, she enjoys yoga and helping her husband remodel houses. In reality, their lives revolve around their 4 shelter dogs: Zoe, Tigger, Abbey Rose, and Ricky Bobby.
Ellen Pac
Director of Pets for Life OUTREACH
Joining Young-Williams in January 2022, Ellen has been involved in animal advocacy and welfare for 25+ years. Through those years she has served as a Veterinary Assistant/Technician, Animal Control Officer, Animal Control Supervisor and a Shelter Manager. An avid equestrian, and has taught riding, trained, boarded and worked with commercially bred Thoroughbreds. She holds two degrees in Animal Science and Psychology fields, and graduated at the top of her class in the East Coast Animal Control Officer Academy. Ellen shares her passion for helping animals with her grown children who either work at animal welfare agencies, rescue, volunteer and now one in vet school.
She devotes much of her spare time to her 5 dogs (4 rescues). She loves to travel, be on or in the water, read/study to stay up to date with animal health and care and dog training. “Foster” is the Great Dane in the picture with Ellen. He was discarded in a shelter parking lot at night as a puppy, with a littermate. She is a believer in Pets for Life and will continue to help animals and pet owners with the many services and programs that Young- Williams Animal Center provides.
Marjorie Predmore
Shelter Clinic Manager
After 18 years of retail management, Marjorie decided to make a complete career change and enter the field of animal welfare. After she quit her retail job she began volunteering at Young-Williams Animal Center. She was hired a few months later to work on the mobile unit for Spay/Neuter Solutions as a vet assistant and hasn’t looked back! In her free time she enjoys hanging out with her two kids, two dogs, two cats and three chickens!
Dr. Tim Williams
Shelter Veterinarian
Dr. Tim is a 2017 graduate of the University of Tennessee College of Veterinary Medicine, and he has been involved with spay/neuter and shelter medicine in both Virginia and Georgia since then. After the birth of their son, he and his wife, Jenn, decided that it was time to move back home to Tennessee. They and their four cats, Paiamwahu, Herman, Cadette, and Pumpkindoodle, are enjoying being back in Knoxville!
Kat Stone
Adoptions Manager
Kat is a Knoxville native and somewhat of an YWAC child prodigy. She first started as an after school volunteer at the age of sixteen and discovered a passion for animal welfare. She volunteered for two years and was hired onto the adoptions team on her eighteenth birthday. She spent four years on the adoption team striving towards the goal of finding a home for every pet. Since then, she has tackled the role of Adoptions Manager and continues to work towards that same goal. In her free time you might find her taking care of her gerbils, trapping community cats, or listening to KPOP.
Chelcie Bowman
Placement Manager
Chelcie’s animal welfare experience dates back to nearly birth! Her mother is a vet tech, groomer, trainer, wildlife rehabilitator, and runs a rescue/sanctuary in Meigs County where Chelcie spent most of her younger years assisting with all the rescue animals. Growing up, she was primarily a big dog person, but is now claiming the “crazy cat lady” title.
Prior to coming to Young-Williams in August 2021 as the Foster and Rescue Placement Manager, Chelcie worked at the Humane Society, Tennessee Valley for seven years starting as a kennel tech and adoption counselor, moving up to team lead, and becoming the Foster Manager where she grew their foster program to amazing heights.
Chelcie has two cats, Grizabella and Persimmon, who are her whole heart. They were both previously feral momma cats; Grizz was Chelcie’s “gateway cat” into becoming the crazy cat lady and Persimmon was her office cat for a year and a half before moving in with Chelcie and Grizz permanently.
Chelcie also volunteers at Zoo Knoxville in the Carnivore Department (big cats and primates are her loves.) In her free time, she enjoys hiking with her mom in the Smoky Mountains or local state parks, doing yoga, dying her hair fun new colors, and hanging out with her cats.
Dr. Terry Oakes
Veterinarian
Dr. Terry Oakes is originally from Springfield, Ohio and graduated from The Ohio State University College of Veterinary Medicine in 2013. Dr. Oakes has developed an interest in surgery, specifically high-quality, high-volume spay/neuter and has worked in a variety of settings including private practice, a low-cost spay/neuter clinic and an animal shelter. He is passionate about reducing the number of animals ending up in shelters and helping families that might not otherwise have access to veterinary care. When not working, he enjoys exploring all the beautiful outdoor areas Tennessee offers and rooting for The Ohio State Buckeyes!
Tammy Carden
Spay/Neuter Solutions Program Coordinator
Tammy Carden began her journey with Young-Williams Spay/Neuter Solutions in 2012. After over 25 years of owning a business, she decided that she wanted to do something more for her community. Growing up on a farm and caring for many animals large and small she always knew the importance of caring for them and being a responsible owner. Spay and neuter was part of that responsibility and when she saw that opportunity was available she jumped right as a way she could fill three of her passions, community, spay/neuter and pets. Tammy has a beloved dog Lilly (Golden Retriever). She enjoys many things with Lilly being her most enjoyable. She is also an avid Vol fan and can’t wait until football Saturdays and tailgating with other Vol fans. Some of her other pastimes which she also enjoys are music and reading about history.
Amanda Hilton
Pet Resource Center Manager
Amanda has been a part of the Young-Williams team since 2012. She manages the Pet Resource Center Program, which provides resources for pet owners experiencing difficulties with the aim of removing barriers to pet ownership and providing the highest quality of life for pets and people in our community. Amanda has always had a passion for helping others, animals and human alike, and this has made her a great fit for the Pet Resource Center.
When she is not at work, you may find her at home with her family, including three children, two dogs (Dom and Kye) and two cats (Drako and Sirius) or taking a trip to the mountains to clear her mind.
Penny Hicks
Behavior Manager
Penny joined the Young-Williams team in 2018 and has been an asset to the organization with over twenty years’ experience handling all different types of animals. She started in the Intake Department and then transitioned to the Behavior Department in 2020. Soon thereafter, she became the Behavior Manager. She has used her experience managing a local pet store and working in a veterinary clinic as their Kennel Manager and Veterinary Technician to grow the behavior program at Young-Williams. She is a certified dog trainer and a dog groomer.
When she’s not teaching old dogs new tricks at the shelter, she enjoys spending time with her three kids and fostering puppies for Young-Williams.
Carmen Shepherd
Volunteer Coordinator
Having started her journey as a volunteer, Carmen has always been passionate about the welfare of animals in our community. Prior to joining our team full-time in 2021, she worked as a middle school teacher with Knox County for almost a decade. During this time, she found volunteering at the shelter to be a fulfilling way to "refill her bucket."
In addition to her volunteer work, Carmen became an Adoption Ambassador and foster parent to several animals. Her love for senior dogs led her to showcase them in media appearances and take them on special field trips. As a foster parent, she has provided a loving home to many animals, ultimately adopting two of them permanently.
As our Volunteer Coordinator, Carmen is dedicated to expanding our programs and works tirelessly to ensure that every volunteer has an awesome experience!